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What to do if the Decisions add-in disappears from Outlook or Word

We have received a few reports that the Decisions add-in will occasionally disappear from Word or Outlook. This might occur in conjunction with Office 365 or other Microsoft updates.

If the add-in disappears from Word

  • Click the "Insert" tab
  • Click "Get Add-ins"
missing_addin_01
  • Click "Admin managed" - here you will find the Decisions Meeting Documents add-in
missing_addin_02

 

If you do not see the Decisions add-in, click "Store" and search for "Decisions"

If the add-in disappears from Outlook

  • Click the "Home" tab
  • Click "Get Add-ins"
missing_addin_03
  • Click "Admin managed" - here you will find the Decisions Meeting Secretary add-in
missing_addin_04

 

If you do not see the Decisions add-in, click "All" and search for "Decisions"