Word add-in issue: you don't have permission to use this add-in
Issue
If users encounter the following error when creating any meeting file (minutes, meeting-book, agenda-print etc.)
""You don't have permission to use this add-in. Contact your system administrator."
Solutions
User correctly don't have access to the add-in (IT admin policy)- Deploy the add-in to users
- Ensure the user is included in the deployment group
Issues with Microsoft deployment and policy options
If you have centrally distributed the add-in to users, or the Office add-in store is open, and users are still facing this error message, the issue could be due to a Microsoft bug in deployment.- IT Admin (Solve for all users)
- End-user
- In the Add-ins view, click More Add-ins
- Click Refresh in the top right (or see below if you are on Word Build 2508 or later)
- Click Built for your org
- Then install or add the Decisions Meeting Documents manager again
- In the Add-ins view, click More Add-ins