Delegate Access or Shared Calendar/Mailbox is not syncing with Decisions

Follow these steps to initiate the sync of Delegate Access or Shared Calendar/Mailbox with Decisions so you can manage events in those calendars in Decisions

  • Open Outlook in Web 
  • Look for the Delegate Access calendar or the Shared Calendar/Mailbox
    • If you find it, click on 3 dots (···) and Remove
  • Click Add calendar
  • Select Add from directory
  • Choose your personal account
  • Search for the name of the delegatee, the calendar name, or email address
  • Add to My calendars